Employee Upskilling
Strategic Solutions for Leadership Development and Team Growth
We specialize in training agile team leaders who drive smarter decision-making, improve employee satisfaction, and boost retention. Our expertise helps organizations build resilient, change-ready leaders who can confidently navigate uncertainty and lead.
Stronger Teams. Better Outcomes.
Strong teams drive innovation and agility. In an age of collaborative technologies and remote work models, our team training helps employees build trust, improve communication, and solve problems more effectively.
Upskilling and Reskilling
We deliver upskilling and reskilling solutions that align seamlessly with your business strategy, ensuring every learning initiative supports real organizational goals. Our programs provide measurable, data-driven ROI, along with scalable, accessible training that works 24/7 across departments and locations. From skills gap mapping and career pathing to on-the-job support and ongoing customization, we equip your workforce to adapt and thrive in today’s fast-changing environment.
AI-Powered Solutions
As an early adopter of Generative AI (GAI) technologies, we specialize in delivering AI-powered personal learning solutions that adapt to each learner’s needs. Our expertise in adaptive learning, AI-based skills gap analysis, and learning analytics drives higher engagement, improved outcomes, and faster skill development. By integrating the latest in AI, we help organizations boost productivity, reduce training costs, and maximize the impact of every learning investment.
CareerForce
At Redwood, we focus on harnessing the power of human skills. CareerForce provides a great example. This innovative program is an immersive learning simulation designed to build the human skills employers value most: communication, collaboration, adaptability, and critical thinking.
Developed in partnership with Canada’s financial sector, CareerForce challenges post-secondary and early career learners to navigate real-world workplace scenarios across three dynamic levels of increasing complexity. This advanced simulation helps organizations upscale talent with the soft skills essential for long-term career success and workforce readiness.
L&D Services
Unlock smarter learning with fully customized, scalable, accessible learning solutions. From cutting-edge instructional design to full LMS support, our services are built to elevate performance, engagement and organizational growth.
Instructional Design
Our instructional design capabilities utilize advanced strategies like virtual learning, gamification, micro-learning, and AI-enhanced learning to boost engagement and retention. Our team designs customized training experiences that empower your workforce to learn faster and perform better.
Accessibility
We’re committed to creating equitable, accessible learning experiences that meet and exceed federal and provincial accessibility standards. Our user-centric design approach ensures full compliance with WCAG 2.1 Level AA. We fully support screen readers, keyboard navigation, alt text, and inclusive design principles. We code to keep accessibility in mind, compatibility with the latest tools for accessibility in reading. Beyond design: copy, design beyond colour contrast and the actual programming
LMS
Redwood offers a full spectrum of Learning Management System (LMS) solutions—from our proprietary VIBE LMS to fully customized platforms tailored to your organization’s needs. Whether you choose our proprietary VIBE LMS or prefer to optimize your existing system, we deliver benefits like custom learning paths, data-driven insights, seamless integration and scalable training solutions, backed by deep experience across all platforms.
Strategic Learning Design
Staying competitive means more than just keeping up—it means continually improving how your teams work and interact. When you empower people to learn, you empower your business to grow faster, adapt quicker, and perform better.
Identify Skill Gaps
Today, business moves at a rapid pace, making it mission-critical to address skill gaps quickly and accurately. In a climate of economic uncertainty, AI disruption, and workforce transformation, we help organizations build smarter, future-ready learning strategies exactly where they are needed most.
We determine the skills your teams need to stay ahead through employee surveys, targeted interviews, and job task analysis. With the average Canadian worker needing to reskill every five years, we focus on ensuring your workforce doesn’t fall behind.
Address Pain Points
We begin by thoroughly understanding your business objectives, industry-specific demands, and regulatory pressures that may impact employee performance. We work with your employees to establish performance baselines and measure current skills against clearly defined role requirements.
To ensure maximum ROI, we help to define the KPIs most important to your current success and future objectives. We combine your data and our diagnostic insights to describe and analyze skill gaps across teams, functions, and locations. Through our disciplined approach, you can rest assured that your learning strategy targets those areas that need attention most.
Boost Engagement
When organizations prioritize ongoing employee education, they create a workplace where individuals feel valued, supported, and motivated to stay. This directly translates into stronger engagement, higher productivity, and lower turnover.
Investing in skill development goes far beyond merely filling knowledge gaps. It demonstrates to your team the value your organization places on providing opportunities for personal and professional growth, which is key to attracting and retaining top talent in today’s competitive employee marketplace.
Productivity and Performance
Boosting productivity is your path to long-term success!
Staying competitive means more than just keeping up—it means continually improving how your teams work and interact. When you empower people to learn, you empower your business to grow faster, adapt quicker, and perform better.
Learning Drives Productivity
Targeted training boosts task efficiency, enabling employees to complete work faster and more confidently. Learning programs that hone critical thinking and problem-solving help teams tackle challenges before they impede productivity.
A strong learning culture also accelerates technology adoption, an essential skill set for any organization committed to staying ahead of the curve. Moreover, cross-functional agility improves as people gain a more collaborative understanding of how various roles, systems and workflows interact.
Workflow Embedded Learning
Targeted training boosts task efficiency, enabling employees to complete work faster and more confidently. Learning programs that hone critical thinking and problem-solving help teams tackle challenges before they impede productivity.
We design workflow-embedded learning solutions for today’s time-strapped work environments. Microlearning modules and just-in-time contextual guidance help employees gain the exact knowledge they need when they need it.
From smart checklists and job aids to scenario-based branching simulations, we work to embed learning directly into daily workflows. Our approach boosts confidence, reduces errors, and accelerates on-the-job efficiency—all part of our philosophy that learning should enhance productivity, not detract from it.
Workflow Embedded Learning
Redwood training programs are designed to drive real results—improving productivity, reducing turnover, and closing costly skill gaps. Using clear performance benchmarks and defined key performance indicators (KPIs), we help you track performance and gauge the value of your training initiatives.
All training should be quantifiable by financial metrics. Through a disciplined approach to assessing learning impact, we demonstrate how upskilling and reskilling deliver a strategic advantage that far exceeds resources expended.
About Us
At Redwood, we design learning experiences that empower people to perform at their best. For over 20 years, our award-winning programs have informed, inspired, and delivered measurable results for organizations across a diverse range of sectors.
We believe that enhancing productivity requires strengthening human skills, including communication, teamwork, critical thinking, and adaptability. That’s why our advanced learning designs focus on strengthening these capabilities while aligning to your business objectives.
As an early adopter of Generative AI in learning, we utilize cutting-edge tools to drive engagement, accelerate production, and reduce costs — all without compromising creativity or impact.
Our team of learning specialists includes project leads, LMS experts, instructional designers, game creators, and interactive developers. Together, we translate complex content into dynamic, interactive simulations that are as intuitive as they are engaging.
These and many other strengths combine to create career-building experiences that transform performance, enhance productivity, and prepare your team for what’s next.
Our Stories
Smart Serve Certification Program
Redwood completely redesigned and rebuilt the Smart Serve Training Program, which certifies anyone in Ontario who serves or sells alcohol - from restaurants and bars to retail outlets. This mandatory certification program serves over 60,000 learners annually.
The new multimedia learning experience features interactive modules, how-to videos, explainer vignettes, assessments, scenarios, and custom games. A standout feature is the program's seamless operation across six languages (English, French, Mandarin, Spanish, Punjabi, and Korean), allowing learners to switch languages at any point without losing their progress.
The redesign dramatically improved user satisfaction, with Google ratings jumping from 1/5 stars to 4/5 stars for the new program. Support calls dropped from 500 per day to less than 40 per day, making the program significantly more efficient to operate. The course is fully accessible (WCAG 2.0 AA compliant) and compatible with all devices, catering to the diverse needs of a young workforce entering the hospitality industry.
The icing on the cake? Winning the Bronze Award from the International eLearning Association!
The Speech and Stuttering Institute (SSI) is a pioneering organization dedicated to helping children overcome motor-speech challenges and stuttering. SSI focuses on three key goals:
- Delivering clinical services:
- Training professionals across Ontario
- Advancing research and treatment strategies
For Redwood, the most meaningful part of this project was closing the gap between children who stutter and the therapists who support them. As with all Redwood initiatives, this one followed a focused, collaborative process over several months, including:
- Defining clear success metrics with stakeholders
- Building a strategic roadmap with iterative feedback
- Ensuring strict confidentiality
- Co-developing scripts, storyboards, and production content
- Creating rich, engaging multimedia assets
- Launching and testing a pilot program
- Refining the content based on real-world feedback
- Hosting the final product on Redwood's secure LMS
After nearly a year of development, the result was a powerful resource with over eight hours of therapeutic content. With a completion rate of over 90%, the program is already making a measurable impact in everyday practice.
Redwood recently designed and produced a course that showcases the power of eLearning in advancing Truth and Reconciliation. Developed by Engineers and Geoscientists BC in collaboration with Indigenous and non-Indigenous experts, the course exemplifies meaningful and inclusive learning.
While every Redwood project gets our full attention, we're especially passionate about those focused on social impact. Few issues are more important to Canadians than Truth and Reconciliation with Indigenous Peoples, and we were proud to work with Engineers and Geoscientists BC in their leadership role.
Drawing on our experience in developing learning for public sector employees on Indigenous history and challenges, we embraced a highly collaborative approach. This course brought together voices from government, First Nations consultants, engineers, geoscientists, and volunteer reviewers.
Our shared goal was to create an engaging and impactful eLearning experience that would deepen understanding of Truth and Reconciliation and empower people to reflect that knowledge in their work.
The course has been an unqualified success in helping learners appreciate Indigenous values, viewpoints, and leverage traditional knowledge of land, water, wildlife and ecological systems. As a result, reconciliation and consultation are embedded in project design and delivery from the outset.
Redwood brings deep experience in training focused on the financial sector. Recently, we developed several industry-leading anti-fraud education courses to educate employees and customers of a leading Canadian bank about fraud protection.
Redwood collaborated closely with the bank to design and develop an advanced, innovative, and interactive training course aimed at protecting customers from sophisticated fraud schemes across all banking platforms, including online, mobile, ATM, and telephone channels.
For our team, it was an exciting opportunity: We're not only an award-winning eLearning producer with a track record of hundreds of successful projects to our credit, but we also have deep experience in the financial sector, including previous projects on fraud, bank systems, and anti-money laundering.
The comprehensive training includes immersive simulations that reflect the real-world experience of employees and customers targeted by fraudsters. Learners are empowered in a safe space with the skills and awareness to detect and prevent increasingly sophisticated criminal threats.
CareerForce Skills is an immersive, online workplace simulation designed to develop the six competencies employers want most—communication, critical thinking, problem-solving, teamwork, data acumen, and resilience. Already used by hundreds of new grads and early professionals, it equips learners with the human skills that power productivity and innovation in today's economy.
Why Human Skills Matter
Strong communication, collaboration, and emotional intelligence boost team efficiency and adaptability. Investing in these skills enables organizations to unlock creativity, enhance job satisfaction, and drive long-term performance.
Three Tiers of Real-World Learning:
- Tier 1: Associate — Master communication, data, and resilience in an entry-level role.
- Tier 2: Team Member — Advance to solving problems, thinking critically, and collaborating effectively.
- Tier 3: New Manager — Learn to lead, manage budgets, and handle tough conversations.
Learners progress at their own pace with self-guided navigation, automated learning paths, and built-in support. Minimal admin effort required, and should the need arise, Redwood's expert team is always on hand.
Canadian Forces Health Service Sector: Delivering Training To Enhance Healthcare Delivery
At Redwood, we have worked with several healthcare organizations over the years. Along the way, we have gained significant insight into developing learning tools that improve healthcare delivery and the well-being of people. We have also designed interactive courses and simulations for government organizations at all levels.
This experience has created perfect synergy for our ongoing work with the Canadian Forces Health Services Training Centre. The program has three overriding objectives:
- Developing engaging, remote-accessible training for Canadian Armed Forces (CAF) healthcare professionals
- Ensuring compliance with military and healthcare training standards
- Integrating multimedia elements to enhance instructional effectiveness
We couldn’t be more excited or proud to be working with Canada’s finest to fulfill their mission of delivering healthcare without compromise.
Employee Upskilling
Future-Ready Skills Training
Learn More
Employee Upskilling/Reskilling
- Business strategy alignment
- Data-Driven ROI That is Measurable and Visible
- Scalability and Accessibility across locations and departments
- Always available training
- Ongoing Support and Customization
- On-the-Job Quick Answers, Access and Support
- Skills gap mapping and career pathing
- Produced many online compliance training programs
- Experience in many workplace types
- Risk reduction and legal protection
- Audit-ready records and tracking
- Custom integration with HR or LMS systems
- Ongoing updates and refreshing
Human Skills Training
Learn More
CareerForce
- Why are human skills today’s most in-demand skills by employers?
- Brief overview of financial sector roots
- Highlight of the program’s benefits
- Why critical thinking and problem solving are so powerful
Team Collaboration Training
- More important than ever with hybrid and remote work models being so prevalent
- Cross-functional teams now drive innovation and agility
- Rise of collaborative technologies and the need for employees to know and use them
- Succession planning and talent development
Leadership Developmemt
- Key benefits of agile team leaders
- RPG experience in this area
- Benefits include improved decision making, higher employee satisfaction and retention
- Stronger organizational alignment
- Change readiness and agility
AI-Powered Solutions
Learn More
AI-Powered Training Solutions
- AI-powered Personal Learning solutions
- Adaptive learning
- Boosted productivity and outcomes
- AI Skills Gap Analysis
- AI-based Learning Analytics
- Reduced cost, increased benefits
Employee Upskilling
Future-Ready Skills Training
Learn More
Employee Upskilling/Reskilling
- Business strategy alignment
- Data-Driven ROI That is Measurable and Visible
- Scalability and Accessibility across locations and departments
- Always available training
- Ongoing Support and Customization
- On-the-Job Quick Answers, Access and Support
- Skills gap mapping and career pathing
- Produced many online compliance training programs
- Experience in many workplace types
- Risk reduction and legal protection
- Audit-ready records and tracking
- Custom integration with HR or LMS systems
- Ongoing updates and refreshing
Human Skills Training
Learn More
CareerForce
- Why are human skills today’s most in-demand skills by employers?
- Brief overview of financial sector roots
- Highlight of the program’s benefits
- Why critical thinking and problem solving are so powerful
Team Collaboration Training
- More important than ever with hybrid and remote work models being so prevalent
- Cross-functional teams now drive innovation and agility
- Rise of collaborative technologies and the need for employees to know and use them
- Succession planning and talent development
Leadership Developmemt
- Key benefits of agile team leaders
- RPG experience in this area
- Benefits include improved decision making, higher employee satisfaction and retention
- Stronger organizational alignment
- Change readiness and agility
AI-Powered Solutions
Learn More
AI-Powered Training Solutions
- AI-powered Personal Learning solutions
- Adaptive learning
- Boosted productivity and outcomes
- AI Skills Gap Analysis
- AI-based Learning Analytics
- Reduced cost, increased benefits