Be a better leader

Joanne Trotta has written many excellent articles about the importance of soft skills, such as empathy for effective leadership. She notes, “In my opinion, effective leadership simply does not exist without empathy. I feel this way because of experience: Every…

Toxic positivity

The Urban Dictionary describes toxic positivity as “the belief that, if you stay positive, you will overcome any obstacle,” to such a degree that you invalidate natural emotional responses and the person having those feelings.” People think they’re being helpful…

Brené Brown knows things

Sarah Schuster writes about toxic positivity, including her take for how BrenĂ© Brown describes empathy. Sarah concludes: “If sympathy is shouting down at someone while they’re stuck in a hole, empathy is getting into the hole with them. If ‘toxic…

The power of empathy

Harvard Medical School’s Dr. Helen Riess is an expert on the neuroscience of empathy, including developing online evidence-based online empathy training. She says, “We are all connected on a neurobiological level far more than we have previously realized. Consciously or…