Wikipedia defines cognitive bias as “a systematic pattern of deviation from norm or rationality in judgment. Individuals create their own ‘subjective social reality’ from their perception of the input.” Visual Capitalist’s Jeff Desjardins writes about cognitive bias and how an…
Tag: communication
How to talk about the things you don’t want to talk about
Our January webinar had leading negotiation and conflict resolution expert, Peter Hiddema, share insights on how to have constructive conversations about difficult things. Topics covered were: How to not assume the worst about people’s motives – without being a fool How…


