empathy Archives - Redwood Performance Group

Some coworkers sit in a group, listening to a speaker. Workplace learning and mental health

Workplace Learning and Mental Health: Why Psychological Safety Matters

Workplace Learning and Mental Health: Why Psychological Safety Matters The connection between workplace learning and mental health has never been more apparent. Given that May is Mental Health Awareness Month, I’d like to share some experiences that have made me…

Great leaders listen

I came across this old article by Susan Mazza in Saba Blog Digest, where she talks about how listening to people shows them you care. It’s also an excellent skill for leaders to have to show their employees they care.…

Be a better leader

Joanne Trotta has written many excellent articles about the importance of soft skills, such as empathy for effective leadership. She notes, “In my opinion, effective leadership simply does not exist without empathy. I feel this way because of experience: Every…

Redwood does more than eLearning

Many of you know us as a learning company. But did you know that we also have an LMS, build online recruitment simulations, and we’ve just introduced a new assessment tool. It’s pretty nifty and lets you build your own assessments…

Toxic positivity

The Urban Dictionary describes toxic positivity as “the belief that, if you stay positive, you will overcome any obstacle,” to such a degree that you invalidate natural emotional responses and the person having those feelings.” People think they’re being helpful…

Brené Brown knows things

Sarah Schuster writes about toxic positivity, including her take for how Brené Brown describes empathy. Sarah concludes: “If sympathy is shouting down at someone while they’re stuck in a hole, empathy is getting into the hole with them. If ‘toxic…

The power of empathy

Harvard Medical School’s Dr. Helen Riess is an expert on the neuroscience of empathy, including developing online evidence-based online empathy training. She says, “We are all connected on a neurobiological level far more than we have previously realized. Consciously or…

Don’t try to smooth over discrimination

We just recorded one of our best received webinars with diversity and inclusion expert, Maureen Brown. While she covered a variety of items, one of the most counter-intuitive ideas she talked about was how taking a smooth it over approach to…